Time is Quality: How IOT is Rapidly Changing Demand

By Chris Ramanand, IT Manager, TBM Service Group

They say everything starts with an idea. In an era where business leaders are obsessed with digitalizing every aspect of their business, it may seem bricks and mortar are a thing of the past. However, the same ideas that create the need for IOT Officers in a company are changing the way facilities are managed.

Hardware in buildings such as sensors are cheaper and more accessible. The connections between buildings and systems, systems and the people who manage these same buildings are reaching unprecedented levels. And, the volumes of data coming from the interactions between facilities and the people who manage and maintain them as well those who use them are staggering. They have created a demand for more sophisticated analytics.

In other words, real-time insights may be nothing new to the savvy facility manager of today however the way this information is delivered to end-users and strategic partners is constantly in flux. There are more tools, offerings and strategies for how to accumulate information and drive insights than ever before.

At TBM, our TIQ Software (Time is Quality) is our own proprietary solution to the rising demand of info curation. It is a unique, innovative and proprietary software that allows for a zero-hurdle information flow between staff, productivity and results. The ability of our clients to connect in real-time to productivity notifications and behavior analytics is paramount to their operating efficiencies as well as their understanding of the value of strategic partners like TBM.
There is no doubt that more innovative solutions such as TIQ will flood the market, and the demands of a dynamically changing marketplace will always foster a breeding ground for innovation. And, while it is true that everything starts with an idea, it should always end with a functional and responsive solve to the problems our daily rigors demand.

To learn more about TBM and our state of the art best practices visit http://tbmservicegroup.com/

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#RobotLivesMatter: How Pulse UV is Injecting New Life Into a Timeless Industry

By Adam Steinhoff, Director, Business Development, TBM Service Group

Since time began, people and cultures have wrestled with the hygiene problem. It’s likely even cavemen felt an inherent desire to dispose of a day’s saber tooth tiger carcass after their nutritional requirements were met. To avoid the smell perhaps, or perhaps they even associated any illnesses they received from the rotting, fly-covered mess.

The Romans engineered sophisticated aqueduct systems to alleviate the squalor of refuse and avoid the burden of disease associated with waste. The medieval period brought the use of fire as a disinfectant and decontaminant. And so on.

Today, an industry solely dedicated to disinfection thrives and the challenges have certainly become more complex. As science continues to dive deeper into our world and bio engineer solutions, the margins for error continue to demand
more intelligent fail-safes. Markets have clamored to devise solutions to meet these demands, and one particularly innovative (and undoubtedly cool) response has been the use of robotic disinfection machinery.

Utilizing Xenon Pulse UV disinfection tech, today’s disinfection robots have certainly thickened the plot of the timeless war on germs. Gone are the days of simply using anti-bacterial wipes or sprays to eradicate the potentially tragic results infection. The image of a custodial professional disinterestedly mopping away at an infected surface area has been replaced with engineer navigating a highly sophisticated robot.

We have certainly come a long way from the Neolithic caveman’s solutions to omni-present and eternal problem of germs, but the challenges remain the same.

This promises new opportunity for organizations like Solaris and our R&D response to the problem has led to the development of the ultra hi-tech LytBot.

To learn more about Solaris and the LytBot visit

Connect with Adam on LinkedIn: https://www.linkedin.com/in/adamrsteinhoff

Building All-Star Teams: A Value-Driven Affair

When all is said and done, intelligent and innovative people do not appear in a company through the chimney and hit the ground running with machine-like productivity. Creating an effective team, attracting top people and creating buy-in with efficiency demands an established process.

Any company can cast a wide net to attract top tier talent however forming an assembly of skilled rock stars means connecting with people at the individual level. In other words, it means investing the time to share your company values and mutual goals while always keeping an eye on the tacitly implied rule of professional development. If people aren’t learning and growing, they aren’t staying.

Some people call this leadership. Strong teams expect, and effectively demand, strong leadership. No matter your leadership or management style (and there is no shortage of approaches in today’s content fuelled world), some universal tenets of effective leadership remain. Handing out praise and criticism in equal measure, development-focused assessment, and a conscientious attitude towards your team while demonstrating your own passion for the brand / project. Such is the beaten path of professional management.

Our 30+ years at TBM have certainly taught us a thing or two when it comes to managing, mitigating and maintaining effective teams. Thanks to our credo of

People, Planet, Profit, our employee retention rate is one of the highest in the industry and the fact that a majority of our senior staff members began at entry level years (if not decades) ago and continue to support our mission is certainly a point of pride.

So how do we do it?

Our philosophy of people, planet, profit drives every aspect of our business and we never allow our values to be confused with our needs. Needs are context-sensitive and situational, values are and should always remain the bedrock of your business. By embodying those values daily, and communicating our needs, we ensure every team member is synergized and aligned.

In short? People are the foundation and the canopy of a successful business. Leadership is the backbone.

At TBM it has been our pleasure, at times a painful and challenging one, to develop a backbone for our team made up of strong, consistent values. Values that ensure our team is always comprised of “our” people.

Rise of the Machines: How Artificial Intel and Robotics Are Changing Healthcare

As many business leaders and media pundits pay lip service to what many are calling the Fourth Industrial Revolution, Healthcare industry insiders have been optimistic about the great benefits on the horizon.

A majority of the discussions about technology and health have, in broad strokes, centered on the IOT (internet of things), telemedicine, personalisation, and of course robotics. However, the question remains how will these tech advancements transform the way the business works? As the CEO of more than one business supporting healthcare, including the tech start-up Solaris, I have been involved in many conversations on the impacts of tech. And, while books could be written about the subject, there are a couple of areas in particular I have noticed to be at the forefront of the discussion. Namely, that of AI and robotics.

WHO You Gonna’ Call? World Health Reports Suggest Advanced Tech Providers

Since the release of a landmark report by WHO (World Health Organisation) in 2014, with many more since, the general level of concern towards antimicrobial resistance and superbugs has seen a dramatic, international upswing.

While some might say this is hardly a recent development, since everyone from analysts to pundits have been rattling alarm bells about the coming threat for years now. The problem? These new accredited and highly researched reports demonstrate the pattern is appearing all over the world. In other words the threat is not coming, it’s here.

Seniors and Superbugs: The Relationship is Deep New Data Reveals

For anyone who has ever spent a night in a crowded hospital emergency room, sitting in that plastic seat surrounded by the sick, huddled and coughing masses, you already know the mind quickly turns to infection prevention. The irony that you may receive an illness or hospital acquired infection (HAI), is likely not lost on the common patient.

While you can chalk this up to a professional hazard for medical staff, patients are an altogether different story. One that involves a lawyer, exposing hospitals to hundreds of millions in liability and patients to untold varieties of HAIs. The risks are even more prevalent in senior patients, a new University of Michigan study reveals. According to results, approximately one quarter (24.1%) of seniors leave hospitals with Multi-drug resistant organisms (MDROs).

The Sharing Revolution: Why the Access Over Ownership Culture Can’t Be Jammed

While today’s shifting economy  continues to be as unpredictable for institutions and companies as ever, allocating budget into the right resources can be a challenge. And the wrong step, quite costly.

Due to today’s economic ambiguity, more management teams are opting for the so-called “access over ownership” (or AOO) model when acquiring technology. At first glance, this might seem to be counter-intuitive since many of us are conditioned to believe ownership simply makes more sense. However, as the progressive tech economy evolves and new innovations emerge, making costly decisions about which technology is best for your company is one most managers drop the ball on or even worse, simply put off. Understandably, there are only so many hours in a day for due diligence and decisions need to be made. Enter the AOO commercial services revolution.


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